Software Group a global software company with African headquarters in Kenya, has secured a deal to digitize the operations of Metbank, one of the pioneers of digital banking in Zimbabwe.
The Software Company that is a leading provider of alternative delivery channel solutions to financial services industry with other African offices in Ghana and Nigeria will help Metbank enrich its digital offerings as it expands its reach.
Metbank will be relying on Agency, Internet and Mobile Banking solutions by Software Group to provide digital onboarding to its customers and capture biometric data as part of the process.
The solutions will also allow the bank to increase its footprint in areas where it does not have branches, as well as make services easily accessible to its customers.
Agents will be able to process balance enquiries, mini statements printouts, cash deposit and cash withdrawals. The internet and mobile banking solutions will serve both the individual and corporate customers of Metbank.
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